(Updated on March 30 , 2019)

We aim to provide you with the best products and service and will do our best so that you are satisfied with what we offer on our Big Cartel store.

Please take a moment to read our terms and policies:

- Currently we are selling only products related to the film "Koudelka Shooting Holy Land".

- The products "Koudelka Shooting Holy Land DVD" and "Koudelka Shooting Holy Land Blu-ray" are for private use only and should not, in any way, be used for public and/or commercial purposes. Any violation of this term will be considered a copyright violation and will be followed by legal actions. This refers also to the copying and/or duplication of the products mentioned above.

For public screenings please contact us at info@koudelka-film.com

- The products on sale in our Big Cartel store are now being prepared. When purchasing any of our products you acknowledge that your purchase is a "pre-order" and that the product will be delivered to you as soon as it's preparation is completed as stated below.

- When buying one of these products you acknowledge that the estimated delivery date is by May 15, 2019 (for the poster) and May 15, 2019 (for all other products). 

- Please note that changes in the delivery date are possible. this might be due to the different collaborations we have with different service providers (post production providers, disk copying providers, etc.) or for any other reason. 

- If there are changes in the delivery date we will inform you via email (if you provide us with your email address). In any case, the products will be delivered no later than May 30, 2019.

- Our return policy is clear - we do not accept products return, refund or replacement claims unless a product is damaged and the damage can be proven to have occurred prior to it's arrival to the buyer. 

- Please not note that thumbnail images for the products "Koudelka Shooting Holy Land DVD" and "Koudelka Shooting Holy Land Blu-ray" are for illustration only. Changes to the packaging might take place.

Thank you!