We aim to provide you with the best products and service and will do our best so that you are satisfied with what we offer on our Big Cartel store.

Please take a moment to read our terms and policies:

- Currently we are selling only products related to the film "Koudelka Shooting Holy Land".

- The products "Koudelka Shooting Holy Land DVD" and "Koudelka Shooting Holy Land Blu-ray" are for private use only and should not, in any way, be used for public and/or commercial purposes. Any violation of this term will be considered a copyright violation and will be followed by legal actions. This refers also to the copying and/or duplication of the products mentioned above.

For public screenings please contact us at info@koudelka-film.com

- The products on sale in our Big Cartel store are now being prepared. When purchasing any of our products you acknowledge that your purchase is a "pre-order" and that the product will be delivered to you as soon as it's preparation is completed as stated below.

- When buying one of these products you acknowledge that the estimated delivery date is by December 24, 2018

- We will do all we can to have the products delivered to you by December 24, 2018. However, please note that changes in the delivery date are possible. this might be due to the different collaborations we have with different service providers (post production service providers, disk copying service providers, etc.) or for any other reason. 

- If there are changes in the delivery date we will inform you via email (if you provide us with your email address). In any case, the products will be delivered no later than January 25, 2019.

- Our return policy is clear - we do not accept products return, refund or replacement claims unless a product is damaged and the damage can be proven to have occurred prior to it's arrival to the buyer. 

- Please not note that thumbnail images for the products "Koudelka Shooting Holy Land DVD" and "Koudelka Shooting Holy Land Blu-ray" are for illustration only. Changes to the packaging might take place.

Thank you!