(Updated -- November 10, 2019)

*** IMPORTANT NOTICE: Online Rent (paid streaming) pre-orders are now available on Vimeo On Demand @ www.vimeo.com/ondemand/koudelkafilm ***


We aim to provide you with the best products and service and will do our best so that you are satisfied with what we offer on our Big Cartel store.

Please take a moment to read our terms and conditions (for delivery regulations please scroll down):

GENERAL

- Currently we are selling only products related to the film "Koudelka Shooting Holy Land".

- All our products are protected by copyrights. When purchasing our DVD and Blu-Ray disks you acknowledge that these products are for private use only. Any public and/or commercial use these products, including educational use is forbidden and will be considered as a violation of copyrights.

For public screenings / educational screenings and purchases for educational institutions or libraries please contact us at info@koudelka-film.com

- The copying and/or duplication of any of our produced is strictly forbidden and will be considered as a violation of copyrights.

- Shipping: we ship all our products with well-established shipping companies (such as Deutsche Post/DHL, GLS, etc.). Shipping fee is added to the product price. By default the shipping of our products is Basic Shipping meaning it is WITHOUT tracking number or insurance (this doesn't apply for the product "Original Film Poster - Signed" which is available only with tracking number shipping). 

If you wish to add a tracking number option to your order please make sure to choose this option in the OPTIONS section for each Item you order. Simply choose "Shipping with Tracking Number".

- Return policy and damage claims: We do not accept product return, refund or replacement claims unless a product is damaged and the damage can be proven to have happened prior to shipping

However, we are not responsible for any damage occurring after the product has been dispatched from our offices. Any claims for transit damage must be addressed to the delivery company.

DELIVERY

(regulations for the period October 1st, 2019 to December 12th, 2019) 

Our products are in "pre-order" status. When purchasing our products you acknowledge that your purchase is a "pre-order" which means the product will be delivered to you after the official international release of the disc edition, taking place on December 12, 2019.

All products purchased before December 1st, 2019 are guaranteed to arrive to the costumer prior to December 24th, 2019 (subjected to the delivery services regulations).

Products purchased between December 4th, 2019 and December 12th, 2019 may arrive to the costumer before December 24th, 2019. However we can not guaranty the arrival date of any purchases made after December 4th, 2019.

For purchases made after from December 13th on - New delivery regulations will be published on December 12th, 2019.

FILM POSTER (SIZE A3)

Please note that this product is delivered cross-folded.

Thank you!